Samruddha Bharat Mission aims to provide quality products and a satisfactory shopping experience through SBM Store. This Refund Policy explains the conditions under which refunds, replacements or cancellations may be considered.
Customers may request cancellation of an order before the product has been dispatched. Once the order has been shipped, cancellation may not be possible.
If a product is received damaged, defective or different from the ordered item, customers should contact SBM Store within the specified time period after delivery. Customers may be required to provide:
Eligible products may be replaced after verification of the issue. Replacement availability depends on product type, stock availability and condition.
Approved refunds will be processed through the original payment method or another suitable method. Processing time may depend on the payment service provider.
Refunds may not be applicable in cases such as:
For refund-related queries:
Email:
info@samruddhbharatmission.org